Privacy Policy

This Privacy Policy explains our policy regarding the collection, use, disclosure, and transfer of certain information, including your personal information, by PonTv.

You control how your personal information is collected, used, and disclosed. Other than the information that is necessary to provide you with the service expected from PonTv (as explained in this document and when you use our service), PonTv gives you control over your personal information. PonTv does not and will not sell or distribute your personal information without your consent.

For instructions on how to contact us, please see the "Contacting Us" section below. By using, visiting, or browsing PonTv, you accept and agree to our information practices described below.

For the purposes of this Privacy Policy, the term "personal information" refers to information that can be used to uniquely identify or contact you. Non-personal information is information that does not permit direct association with you. We may collect, use, transfer, and disclose non-personal information for any purpose.

Collection of Information

We receive and store information about you such as:

Information you provide us

We collect information you provide to us. Examples may include:

• your name, email address, address or postal code, payment method, and telephone number. We collect this information in a number of ways, including when you enter it while using our service, interact with our customer service, or participate in surveys or marketing promotions; and
• information collected when you choose to provide reviews or ratings, set preferences in Your Account, or otherwise provide information to us through our service or elsewhere.

Information we collect automatically

We collect information regarding you and your interactions with us and our advertising, your use of our service, applications, sites, tools, and customer service, as well as information regarding your computer or other device used to access our service (such as gaming systems, smart TVs, mobile devices, and set top boxes). This information may include:

• your activity on PonTv, such as title selections, watch history and search queries;
• details regarding your interactions with customer service, such as the date, time and reason for contacting us, transcripts of any chat conversations, and if you call us, your phone number;
• device IDs or unique identifiers, device and software characteristics (such as type and configuration), connection information, statistics on page views, referral URLs, ad data, IP address, and standard web log information;
• information collected via the use of cookies, web beacons, and other technologies. See our Cookies and Internet Advertising section for more details.

Information from your social networking account

If you choose to connect one or more social networking accounts (such as Facebook) with your PonTv account, we will obtain information from your social networking account as described in our Social Sharing section below.

Information from other sources

We may supplement the information described above with information we obtain from other sources, including from both online and offline data providers. Such supplemental information may include demographic data and Internet browsing behavior. We may use this supplemented information for purposes consistent with this Privacy Policy.

Use of Information

We use the information we collect to provide, analyze, administer, enhance, and personalize our services and marketing efforts. We comply with Canada’s Anti-Spam Legislation (CASL) and provide users with the ability to opt in or out of promotional email campaigns and push notifications.

Disclosure of Information

Service Providers

We use Service Providers to assist us in delivering PonTv services. These providers are not authorized to use or disclose your personal information except as necessary to perform their services.

Promotional offers

We may share your information with third parties when you participate in joint promotions. PonTv does not control the privacy practices of these third parties.

Protection of PonTv and others

PonTv and its Service Providers may disclose information where reasonably necessary to comply with law, enforce terms, prevent fraud, or protect rights and safety.

Business transfers

In the event of a merger, sale, or transfer of assets, information may be transferred provided the receiving party agrees to protect your personal information consistent with this Privacy Policy.

Social networking services

If you use social features, information may be shared as described in our Social Terms.

Information you make public

While using PonTv, you may post reviews or other public content. PonTv is not responsible for third-party use of such information.

Others with access to your account

If you allow others to access your account, they may view your personal information.

Aggregate or anonymous information

We may share aggregated or anonymous information with partners and Service Providers.

Social Sharing

Social Features

Our social features allow you to share information such as what you watch on PonTv. Use of these features is governed by our Social Terms.

Social Plugins

PonTv may contain social plugins operated by third-party social networks. PonTv does not control these plugins.

Cookies and Internet Advertising

Visit About Cookies and Internet Advertising for information about our use of cookies and tracking technologies.

Your Choices

You may unsubscribe from non-transactional emails via your account page or email links. You may also control push notifications from PonTv through your device settings.

Security

PonTv uses reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is 100% secure.

You are responsible for maintaining the confidentiality of your PonTv account credentials and for logging out of shared devices.

Other Websites, Platforms, and Applications

PonTv may be accessed through third-party platforms or linked websites with independent privacy practices. PonTv is not responsible for those practices.

Children

You must be 18 years of age or older to subscribe to PonTv, or the age of majority in your jurisdiction. Minors may only use the service with parental supervision.

Changes to This Policy

PonTv may update this Privacy Policy from time to time. Changes take effect immediately, with a 30-day notice period for existing members unless otherwise stated.

Transfer of Information

By using PonTv, you consent to the transfer of your information to countries outside your country of residence, including the United States, where data protection laws may differ but where your information will be protected in accordance with this policy.